Skip to content
Resources

Product Upgrade and Support Policy

Netop encourages all customers to stay current with the latest versions of our software. For customers with perpetual licenses upgrades and technical support are free with a current Netop Advantage Program (annual support and upgrade program). For customers with a subscription license upgrades and technical support are included and will be available as long the subscription has not expired.

Perpetual Licenses

Customers using an older version of Netop software are eligible to purchase an upgrade to the latest version at the upgrade price, as long as that version has not been terminated by Netop. Products that have been terminated are not eligible for technical support or upgrade pricing. Customers wishing to upgrade from a terminated version to a new version will need to purchase a new license from Netop.

Currently, versions 9.0 and higher of Netop Vision Pro are eligible for upgrades. Version 8, and all older versions of Vision and Vision Pro have been terminated, and are not eligible for technical support or upgrade pricing. To upgrade a terminated version, you will need to purchase a new license for Netop Vision Pro.

Subscription Licenses

Customers with an expired subscription license of Netop Software are not eligible to use the software and need to purchase a new subscription license to be able to use the latest version of that software.

If you have any questions about the status of your licenses, would like to upgrade or purchase additional licenses, please contact us.

Netop Service Level Agreement

To view our service agreement, please click here.

It's easy with Vision

Connect with your students, keep them on task, and save yourself time.

Select your version of Vision

Vision 365

Our student laptops use Windows 10 with Office 365 or Google for Education.

Vision Pro

Our student devices use Windows 10 or an earlier version of Windows, without Office 365.

Vision for Chromebooks

Our students use Chromebooks.

Select your version of Vision

Vision 365

Release notes history for Vision 365

Vision Pro

Release notes history for Vision Pro

Vision for Chromebooks

Release notes history for Vision for Chromebooks
Release notes history for Vision Student Safety

Select your version of Vision

Vision 365

Our student laptops use Windows 10 with Office 365 or Google for Education.

Vision Pro

Our student devices use Windows 10 or an earlier version of Windows without Office 365.

Vision for Chromebooks

Our students use Chromebooks.

Vision Student Safety

Content filtering for student Chromebooks.