Remote Support of Mobile Devices

 
Securely access Windows and Android phones, tablets and mobile equipment

Enterprise Remote Support of Android and Windows Devices

 
Now, your IT team can instantly support your mobile workforce - ensuring maximum uptime and productivity.   Netop Remote Control gives you a secure and reliable tool for accessing Windows and Android smartphones, tablets and devices.  Our consolidated solution gives your team a single solution for accessing and supporting all the devices you support - from mobile to fixed workstations and production technology.

Netop Remote Control now offers an Android App that lets users access desktops, servers and remotely deployed devices from their smartphone or tablet!  Download it free at Google Play 

 

 Download Remote Support for Mobile Sales Sheet

Full-featured remote mobile support

Agile remote control - Transfer the screen and input controls of the remote device.

Fast file transfer - Manage files including moving, syncing and cloning data with crash recovery and transfer options.

Complete system information - Collect inventory and detailed asset information such as installed software, network information, processor details and battery status.

Secure access control – Local and centralized authentication with Netop services or by snapping into existing directories.

Complete logging and encryption – Full audit trails of remote sessions and industry-leading encryption.

  

Smart program management – launch programs on the remote device and allow support staff to maintain a library of common programs for quick access.

Advanced scripting – Schedule remote connections and tasks including file transfers, inventory scans and program execution.

Instant chat and messaging - Use two-way text chat to communicate with end users during a remote support session or push out pop-up messages to remote users.

Snapshot storage – Capture remote screens and send them directly to a local clipboard or save for future reference.

Multi-language versions - English, French, Russian and Danish

Device support & downloads

  • Windows

    Netop Remote Control gives you a single, consolidated solution for managing and supporting your Windows Mobile users as well as workstations, servers, POS and production technology.

    Visit our download page to get Netop Remote Control for Windows Mobile.

    Versions - Windows 8 or later

    Devices - Compatible with Surface Pro and Surface Pro2

    Communication - LAN or Wi-Fi

  • Android

    Netop supports a broad range of  Android devices.

     

     

    Remote Control, file transfer, chat and inventory

     

    • Samsung devices running Android 4.0 or later, including Android 5.0 (Lollipop)
    • Sony devices running Android 2.3 or later, from Xperia S onward
    • LG/LGE devices
    • Archos:  AllVinner, Rockchip, Qualcomm and mtk
    • Intermec
    • Bluebird
    • Fieldbook
    • Mitac
    • MioCare
    • Freescale

     

    Screen transfer, file transfer, chat and inventory

     

    • Other devices running Android 2.3 or later.
    • For screen transfer, Android version should be 5.0 or above.

     

    Communication

    WebConnect, TCP/IP and UDP

Learn More

Netop Remote Control is trusted by half of the Fortune 100 for providing secure and configurable remote access to devices and users.  We are happy to show you how Netop Remote Control can help you secure your remote access points and give you reliable and cost-effective support across your network.  

Contact us for a free trial, to schedule a demo or to talk with our experts.