Unlike Microsoft's Remote Desktop, Netop's Rich Feature Set Puts You First
With Netop's remote desktop software, you don't have to worry about the different devices your customers are using, nor the operating systems installed on those devices.
Unlike Microsoft remote desktop, Netop's rich feature set allows you to run a robust support and IT helpdesk system with fully-configurable, cross-platform, multi-device support – all while offering more security, granular controls, and greater customization options.
Our Core Values
Efficiency, flexibility, and security drive the development and innovation of everything we make.
Remote IT Helpdesk
The beauty of a good remote desktop solution is that it allows you to access any part of your business in an instant, no matter where you are. You can monitor and maintain your equipment as if you’re standing next to the device itself.
One feature that Netop offers over Microsoft remote desktop is the ability to seamlessly diagnose and fix problems behind the scenes, allowing the user to continue to run their device as usual. You can start closing help tickets even more quickly with remote machine management, giving you powerful capabilities:
Netop Remote Control integrates directly with popular software from vendors like BMC and ServiceNow. We've integrated Intel's vPro technology to provide out-of-band support capabilities and are certified as Citrix Ready. Both command line interfaces and REST based API's are available to further integrate the software into your environment. Our industry-leading remote desktop solution consolidates all of your support tools into a single, easy-to-use platform.
By bringing KVM control, real-time screen sharing, desktop to mobile access, and integrated file transfer to your fingertips, you’ll be able to provide support quickly and easily.
Cross-platform and Cross-device
Though our remote access solution wasn’t built as a mobile device platform at the outset, we have an advantage over Microsoft remote desktop by allowing you to control, access, and fix mobile devices from directly within our app. It lets you securely access your workforce’s tablets, mobile equipment, Windows and Android phones from anywhere – as if you were holding it in the palm of your hands.