Retail Remote Support
for POS Systems

PCI-compliant Remote support for all in-store technology.

Enhanced Efficiency for Retailers

With Netop Remote Control, you don’t have to sacrifice security to efficiently manage retail operations. Our retail remote support software uses a single interface to help reduce resolution times while exceeding compliance standards. Netop offers these useful retail IT solutions:

  • Real-time screen sharing
  • Desktop to mobile access
  • Integrated file transfer
  • KVM controls

Robust Security for Your Entire Retail Network

Remote support in retail requires comprehensive security features that protect the retailer, customers, and VARs. With Netop’s enterprise remote access solutions, users can securely access any device, from any location without having to worry about cyberthreats, all while being adaptive to the unique needs of your business. Features include: 

  • Multi-factor authentication
  • 256-bit AES encryption
  • Granular control over user permissions
  • Complete logging
  • Compliant with PCI, GDPR, ISO, and HIPPA for encryption and authentication

Go Beyond PCI Compliance with Retail Remote Support

Being compliant is not the same as being secure. Your retail network security strategy should account for remote access by employees and trusted third parties. - Your retail remote support software solution should be able to manage multiple security configurations.

Netop Remote Control is built to enable remote access without compromising security or jeopardizing compliance. Multi-factor authentication, complete encryption, and the ability to manage user rights to specific applications and devices make Netop the preferred retail remote access software solution for retailers and MSPs.

Netop Remote Control provides the tools you need to achieve PCI-compliant remote support in retail environments access for the long haul, no matter how technology develops, or your needs evolve.

Retail IT Solutions for the World’s Leading Retailers

24% of the world's largest retailers choose Netop for secure retail remote support. Netop Remote Control gives retailers and retail VARs a secure, consolidated retail IT solution for providing access to POS systems and all of the in-store technology they support including digital signage, kiosks, and mobile devices. Our industry-leading platform, which supports including Windows, Toshiba 4690, Linux, masOS and iOS operating systems, - differentiates Netop from the competition. Netop also offers advanced security features for managing vendor access to specific devices and network segments without increasing vulnerability.

Strengthen your business with stronger retail remote support



See What Our Customers Say

  • “We never have any issues with the software working as intended. It is imperative to our costumers that we have remote access available when needed. Netop Remote Control software is always reliable and allows us the connectivity we require.”
    Gary Buchelt Gilbarco Veeder-Root

Retail Remote Support Across POS Systems

In addition to supporting Windows, Linux, macOS, iOS, and more, Netop Remote Control is the only retail remote support solution that offers secure remote access for Toshiba TCx™ Sky & 4690 operating systems. Developed in partnership with Toshiba Global Commerce Solutions, Netop Remote Control includes graphical display transfer, with submenus and special keystroke commands, and the ability to escalate and collaborate with multiple connections.

This makes the world's most trusted remote control solution an ideal fit for one of the premier POS platforms in the retail industry.


Choose Netop for Innovative Retail
Remote Support

Our core values of efficiency, flexibility, and security help retailers drive business while staying compliant.
Learn more by trying Netop’s free trial.