Global, Consolidated Connectivity

Netop Remote Control gives you flexible access across platforms, devices and network segments from a single, secure solution.

One solution. All devices.

Maintaining multiple remote access paths is costly and increases your network vulnerability.  Netop Remote Control allows you to consolidate access with one solution for supporting devices and end users across your network and across the Internet.  Customizable security credentials and multi-factor authentication give you a single tool for internal and third-party access; our broad platform support ensures fast, flexible access from a single interface.  Netop Remote Control is the one tool that rules them all.

Flexible, Modular Connectivity

Cross-platform support, including Windows, Linux, Mac and Android

Support for embedded operating systems

Gateway connections across network segments

Self-hosted or cloud-based Internet connectivity through Netop's secure communication protocol

  

Centralized management of individual and group roles and permissions

Multiple options for multi-factor authentication, including Microsoft Azure

Simplify maintenance and reduce network vulnerability by consolidating support with a single solution

Secure tunnels into unattended devices

 

Multi-platform Support

  • Windows

    Netop remote access software is compatible with nearly every version of Windows released to date - including versions used on unattended systems and mobile devices.

    Platform
    32-bit and 64-bit

    Operating System
    Windows XP*, Vista*, 7, 8.x, and 10 (All Service Packs)
    Windows Server 2003*, 2008*, 2008 R2, 2012, 2012 R2, and 2016 (All Service Packs)

    *Netop Guest modules are no longer supported for this OS.

    Processor
    Intel or compatible

    RAM
    Guest & other modules: 32 MB

    Disk Space
    Guest and Host: 30 MB

    Communications
    TCP/IP (IPv4): Winsock 1.1 or compatible
    TCP/IP (IPv6): Winsock 2.0 or compatible (Windows 2003 and XP)
    IPX: Microsoft NWLink or Novell IPX
    NetBIOS: IBM, Microsoft, Novell or compatible NetBIOS
    Windows modem: TAPI version 1.4 or compatible
    Digital modem: Modem supporting the AT command set
    Analog modem: Modem supporting the AT command set
    ISDN/CAPI: ISDN adapter with a CAPI 2.0 driver
    Infrared: Windows Server 2003, XP, 2000 or 98 with IrDA enabled

    Database
    Netop Security Server uses ODBC for communication with databases. Supported databases must be SQL92 Standard compliant

    Security
    RSA SecurID® ACE/Server 5.2
    RSA SecurID® ACE/Agent 5.5 or later

    Windows Installer
    MSI required 2.0

  • Linux

    Netop supports a broad range of Linux servers and devices - including unattended systems.

    Platform
    32-bit and 64-bit

    Operating System
    Red Hat Enterprise 6.x, 7.x
    SUSE Enterprise Linux 11 SPx, 12 SPx
    CentOS 6.x, 7.x
    Ubuntu 12.04, 14.04, 16.04
    Note: Supported X Window System is X.Org

    Processor
    Intel or compatible

    RAM
    64 MB (128 MB recommended)

    Disk Space
    30 MB

    Video
    Any supported by X.org Server

    Communications
    TCP/IP (TCP): As supported by the operating system
    TCP/IP (UDP): As supported by the operating system (Host only)
    HTTP: As supported by the operating system (Host only)
    WebConnect: HTTP and/or TCP as defined by your WebConnect service

  • Android

    OS
    Android 2.3 or later

    CPU
    ARM, x86

    Communication
    WebConnect, TCP/IP and UDP; Wi-Fi, LAN, 3G/4G/LTE

  • Mac OS X

    Operating Systems
    macOS version 10.7+

    Processor
    Intel

    Disk Space
    Guest and Host each require 30 MB

    Video
    Any supported by Mac OS X

    Communications
    TCP/IP (TCP): As supported by the operating system
    TCP/IP (UDP): As supported by the operating system (Host only)
    HTTP: As supported by the operating system (Host only)
    WebConnect: HTTP and/or TCP as defined by your WebConnect service

  • Apple iOS

    Version
    iOS 5.0 or later

    Devices
    iPhone: 3GS and later
    iPad: all models
    iPod Touch: generation 3 and later

    Communications
    Wi-Fi and 3G/4G/LTE

    To remotely access and control a Windows machine using the app, target devices must be running Netop Remote Control Host version 10 or later. If connecting over the Internet, customers must have a self-hosted, or a Netop-hosted, version of the WebConnect 1.x module.

  • Toshiba 4690

    Controllers

    V6R4 CSD 0D10 or later

    Requires the Netop Basic Enablement descriptor file available as part of the Base OS distribution

    Terminals

    V6R5 CSD 0HL0 or later

    Requires the 4690 Premium Enablement Package available for sale through Toshiba Global Commerce Solutions, Inc., and authorized dealers

     

     

     

  • Windows Mobile & Embedded

    Operating Systems
    Windows CE Embedded 7.0 32-bit/ARM Enterprise/Standard/POSReady
    Windows CE Embedded 6.0 ARM
    Windows CE Embedded 5.0 32-bit/ARM
    Windows Mobile 6, 6.1, 6.5 ARM Classic/Standard/Professional
    Windows Mobile 5 ARM Pocket PC/Phone Edition/Smartphone

    Memory
    Host 4 MB (8 MB recommended)
    Guest 8 MB (16 MB recommended)

    Disk Space
    Host < 4 MB
    Guest < 4MB

    Communications
    TCP/IP as supported by the operating system

Consolidated Connectivity

Netop Remote Control enables consolidated connectivity - across platforms, network segments and communication protocols. By consolidating their remote support with one solution, Netop customers decrease the overall cost and security risk of keeping multiple solutions current.