Professional Services

Professional Services

Netop is committed to providing our customers the best possible service.  Because we recognize that each organization has different implementation and support needs, we've created flexible Professional Services options.

Our Professional Services team helps customers improve efficiency, reduce risk and save implementation time for a quicker return on investment.  Our expert consultants are with you every step of the way - either on-site or remotely - to ensure a smooth rollout of your Netop solution with minimal impact on your operations.

Professional Services packages

Your Netop representative will work with you to build a project plan that meets your organization's needs.  Some typical Professional Services packages are listed below.

Netop Remote Control - Standard Ideal for organizations that have purchased one Netop Remote Control component, this package will help you rapidly recover your investment.  This package includes one Training Pack.
Netop Remote Control - Plus Designed for customers using several Netop components, our Plus package offers hands-on guidance for successful implementation in complex environments.  This package includes one Training Pack.
Netop Remote Control - Upgrade This service package is for customers transitioning to an updated version of Netop Remote Control.  This package includes one Training Pack.
Live Guide Our experts will help you maximize efficiency of your Live Guide installation.  This package includes one Training Pack.
Health Check For customers who would benefit from advice in best practices and regulatory compliance for the Netop Remote Control solutions running in their environment.
Training For new and existing customers who need to provide training services for users and administrators of our Netop Customer Service solutions.
Additional Services For those who need customized guidance. This offering can focus on specific modules including Security Server, WebConnect, Gateway, On Demand and Mobile & Embedded.