Customer Service

Netop Advantage

Our Commitment To You


You get a partner, not just an invoice

When you purchase from Netop, you are getting a partner in secure Web remote presence technology. We design our products knowing that security and reliability are of the utmost importance, and we have earned the trust of our customers — from some of the world's largest corporations to the smallest of classrooms.

Software that actually makes it out of the box

Our products are designed to make remote control and collaboration work, whether it is making teaching with technology easier for teachers or secure Web presence robust and rock-solid.  We make sure you have the tools you need to get the most value out of our solutions.

Our experts are at your service

We provide top-quality technical support for your staff. Our Technical Support Department is trained specifically to deal with the unique issues of remote solutions and network infrastructures. We've teamed up with many of our resellers to expand your matrix of support. Netop technical support for our North American customers is provided from our offices in Portland, Oregon and Chicago, Illinois while support for Europe, Middle East, Africa, and the Asia-Pacific countries is handled by our offices in Europe or through our local partners.