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Netop Upgrades Live Chat Software for Seamless Integration with Contact Center and Technical Service Platforms

Real-time APIs, integration modules, and expanded administrator controls included in newest release of Live Guide — PORTLAND, OREGON - Netop today announced the release of Netop Live Guide 5.7.5, a significant upgrade to its live chat solution. Netop Live Guide is live chat software as a service that offers businesses a wide range of personal... More

Netop Introduces iPad Classroom Management

Worldwide Leader in Classroom Management Software Unleashes the Power of the Tablet to Support Instruction — PORTLAND, OREGON - As a rapidly growing number of educators turn to Apple’s iPad to support instruction, Netop today introduced Netop Vision™ Mobile, a new app for iPad classroom management. The worldwide leader in classroom management... More

There’s an App for Secure Remote Support

Netop Announces Netop Remote Control Mobile for iOS – an iPad and iPhone App that Enables Remote System Support While on the Move — PORTLAND, OREGON – Netop today announced the release of Netop Remote Control Mobile for iOS, available as a free app through Apple’s App Store, which allows key support staff and system administrators to extend their reach within the... More

Companies Worldwide Provide Fast, Effective Customer Service Online With Netop Live Guide

New Version of Communication Solution Launches — Chicago – Jan. 13, 2010 – Netop Solutions has launched a new edition of its premier communication solution, Netop Live Guide, which makes it possible to communicate personally via websites with chat, audio and video. Companies and... More

Netop Unveils Improved Online Chat Tools for IT and Customer Service

Live Guide’s expanded administrative options and customer data views target the needs of high-volume customer service teams — Portland, Oregon – Netop released a new version of Live Guide, the online audio, video and text chat solution designed for use by customer service and tech support teams.  With Live Guide, support teams can bring a higher level of... More

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