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An Android App for Secure Remote Support

Enterprise remote access solution provider, Netop, introduces app for remotely supporting mobile devices running Android. — PORTLAND, OREGON – Netop, a pioneer in secure remote access solutions with nearly 30 years of expertise working in large complex environments, today announced the release of Netop Remote Control Mobile for Android. Available on Netop’s... More

Netop Remote Control Improves Support for Microsoft Surface Pro and Surface Pro 2 Tablets

Enterprise Secure Remote Access Solution Enhances Capabilities for Supporting Surface Pro and Surface Pro 2 Tablets Running Windows 8 or 8.1 — PORTLAND, OREGON – Released today, the latest version of Netop’s secure remote access solution, Netop Remote Control, improves support for Microsoft Surface Pro and Surface Pro 2 Tablets running Windows 8 and 8.1. Building upon its initial... More

New Cyber Security Solution that Enhances Protection of Building and Energy Management Systems Now Available

LYNX CyberPRO™ is Industry's First Cyber Protection Solution for Building Automation, Energy Management and Building Environments. — PORTLAND, OREGON – In response to the increasing rise of cyber threats, network compromises and vulnerabilities directed at building and energy management systems and to further reinforce the cyber protection of these systems, Lynxspring... More

Netop’s Leading Classroom Management Software Expands Support for Diverse School Technology Environments

Company unveils Vision and Vision Pro updates optimized for remote desktop services, online testing, the latest browsers, and additional languages. — (Portland, Ore. – October 15, 2013) Netop, the worldwide leader in classroom management software, today announced updates to its bestselling classroom management software programs that expand support for today’s diverse classroom computing... More

Maintenance Updates to Netop Remote Control and OnDemand

Netop Remote Control version 11.51 and OnDemand version 2.56 released — PORTLAND, OREGON – Today, we released minor maintenance updates to Netop Remote Control and OnDemand. OnDemand version 2.56 introduces functionality enabling support representatives to receive notifications when end users have yet to... More

Co-Browsing Goes Mobile with Netop Live Guide

Netop's mobile chat solution adds co-browsing, forms and advanced customer service tools. — Portland, Oregon - Businesses looking for ways to provide better and more efficient service to mobile customers gained some valuable tools with today's release of Netop Live Guide.  Live Guide - Netop's online audio, video and text chat... More

Streamline Support Requests with New Browser-Based Support Console from Netop

Now with Netop, service desk representatives can quickly and easily remote control Windows devices form any HTML5-compatible browser — PORTLAND, OREGON – Today, Netop released an update to its secure remote access solution, Netop Remote Control, which introduces a browser-based support console. The new capability enables IT managers and service desk representatives to... More

Student App Transforms iPads and Android Tablets into Powerful Educational Tools

Netop introduces version 8.1 of Vision and Vision Pro with improved support for student devices. New apps let students in iPad classrooms see teacher demonstrations on-screen. — Netop, the worldwide leader in classroom management software, today announced the release of version 8.1 of Vision and Vision Pro.  This latest update now allows teachers to demo from their PC to student iPad and Android tablets via the... More

Netop Debuts Next Generation of Online Chat Software

Live Guide adds iOS, Android support and co-browsing to support BYOD initiatives and improve IT service efficiency — PORTLAND, OREGON – Today, Netop releases the next generation of Live Guide online chat.  Live Guide 6.0 allows IT and customer service teams to support customers using mobile devices – including iPhones, iPads, and Android tablets.  The new... More

Secure Remote Access and Control from Anywhere Using an iPad or an iPhone

Netop Announces Update for Remote Control Mobile for iOS – an App that Enables Service Desk Representatives and IT Administrators to Provide Support from Anywhere — PORTLAND, OREGON – Netop today announced improvements to Netop Remote Control Mobile for iOS, available as a free app through Apple’s App Store, which enables technical support staff and system administrators to extend their reach by... More

The No. 1 Classroom Management Software Now Supports Student iPads

Netop introduces version 8 of Vision and Vision Pro with support for iPad classrooms and BYOD in schools — PORTLAND, OREGON - Netop, the worldwide leader in classroom management software, announced the release of version 8 of Vision and Vision Pro today.  The first in a series of new features designed to support smart devices, version 8 of... More

Are You Secured Against Cybercrime?

Recent hacking attacks throughout Europe leveraged a well-known remote access solution. — COPENHAGEN - In March 2013, a popular and well-known remote access solution was compromised by a group of hackers in a plot to target activists, industrial, research and diplomatic targets. The attacks installed malware which was designed... More

inomed Remote Viewer by Netop Supports Neuromonitoring

New app enables physicians and clinical staff to remotely monitor real-time data from intraoperative neurophysiological monitoring (IONM) devices via an iPad — COPENHAGEN – inomed, a leading medical technology provider based in Germany, has announced the availability of an app that enables hospital staff to remotely monitor the signals of a patient’s intraoperative nerve activity during surgery.... More

Hospitals in North Denmark Region Improve Continuity of Care

As part of streamlining, the North Denmark Region has recently implemented a solution that ensures continuity of care through and beyond the region. The agreement encompasses 13,500 IT licenses. The goal is greater patient safety, better service and fewer unnecessary costs. — COPENHAGEN – As part of their IT strategy, the North Denmark Region has implemented a solution encompassing 13,500 licenses from the Danish IT company Netop Solutions A / S. The solution supports the region's employees, which strengthens... More

Netop and Lynxspring Join Forces to Battle Cyber Threats in Building Automation Systems

Companies Announce SecureLYNX, First Cyber-Threat Protection Solution Designed for Building Automation Systems — PORTLAND, OREGON – Netop , a developer of secure remote access software solutions, and Lynxspring , a premier developer and provider of open platform control solutions for building automation, energy management and device-to-enterprise... More

Copenhagen Police Test Video Chat for Communication between Police and Citizens

Positive results from initial deployment of Netop Live Guide online chat — COPENHAGEN – Citizens across Denmark have taken advantage of their first opportunity to connect with the police through online video chat. On Monday, November 26, officers at Station Bellahøj in Copenhagen used Netop Live Guide chat... More

Netop First to Offer Full Windows 8 Support for Classroom Management Software

Leader in Classroom Management Software Releases New Version with Windows 8 Support — PORTLAND, OREGON – Today, Netop released Windows 8 support for Netop Vision and Netop Vision Pro classroom management software. Version 7.5 provides updated screen-sharing technology and Netop is the first classroom management solution to... More

Netop Remote Control Announces Support for Windows 8 and Windows Server 2012

Leading Remote Access and Control Solution Now Compatible with the Latest Operating System and Software — PORTLAND, OREGON – Netop today announced an update to its Remote Control solution that enables its use with the newly released Windows 8 and Windows Server 2012. This latest version introduces support for new operating systems, extends... More

Netop Releases Updates to Remote Control App for Mobile Support Personnel

Netop Remote Control Mobile 1.1 optimized for iPhone 5 and iOS 6 compatibility, offers Closed User Group licenses for added security — PORTLAND, OREGON – Netop today announced an update to its Remote Control application, Netop Remote Control Mobile for iOS, which improves usability and security for mobile support personnel. The application, available for download from... More

Netop Improves Live Customer Service with Zendesk

Netop Announces Integration of its Live Guide Product with Zendesk’s Cloud-based Customer Service Software — PORTLAND, OREGON - Netop today announced the integration of its Live Guide live chat software with Zendesk, a customer service platform that enables support agents to receive, process, and respond to service requests. This powerful... More

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