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Netop Partners with SAM Group to Deliver Secure, Remote Access for Retail Technology

March 25, 2015

Netop adds SAM Group as preferred reseller for remote support of POS systems and other in-store technology

Portland, Oregon - With demand for secure remote access solutions by retailers at an all-time high, Netop today announced the addition of SAM Group as a Premier Netop Reseller.  As a Premier Reseller, SAM Group will receive the product training and support it needs to deliver exceptional service for its retail remote support customers.  By adding Netop Remote Control to its product suite, SAM Group is able to offer its customers secure remote access to the widest array of POS devices – including devices running the Toshiba 4690 OS.

Netop Remote Control combines traditional installed clients and hosts with cloud-based SaaS features to make remote access easier to use and manage.  The current version of Netop Remote Control includes the Netop Remote Control Portal for managing devices and users and Netop’s browser-based support console for go-anywhere remote support and streamlined collaboration. In addition, the inclusion of web-enabled gateways enable IT teams and external vendors to access specific devices or network segments without the need to maintain open ports.

“Retailers demand a high level of security,” said Kurt Bager, CEO of Netop. “Netop’s long-standing success in providing secure remote control software and centralized vendor management makes it a natural fit for retail remote access.  We look forward to working with SAM Group in making our remote control solution available to a broader portion of the retail market.” 

“Netop Remote Control provides our customers superior levels of sophistication and accountability for remote support operations.  Together with our SAM Store Portal Suite and SIEM integration for 4690 we have a very robust offering for helping retailers control and secure their enterprise” said Jason Thomason, Vice President of SAM Group.

Netop Remote Control is available at and from SAM Group and other select Netop resellers.  Prospective customers can begin a no obligation, 30-day trials of Netop Remote Control – including the Netop Remote Control Portal –

About Netop

Netop develops and sells market leading software solutions that enable swift, secure and seamless transfer of video, screens, sounds and data between two or more computers. The company has two business areas: Customer Service and Education. Used by half of the Fortune 100, Netop’s customer service solutions, including secure remote access and live chat, help businesses provide better customer service, reduce support costs and meet security and compliance standards. In Education, Netop is the world leader in classroom management software, helping teachers in 75 countries make teaching with technology easier and more effective. Headquartered in Denmark, Netop has offices in the United States, Great Britain, China, Romania and Switzerland. The company sells its solutions to public and private clients in more than 80 countries. Read more at:

About SAM Group

SAM Group offers a wide range of services such as Application Development, System Installation, System Integration, Staging, System Support for both Hardware and Software, and Customized Training.  We have been performing these services for Retail Customers in North America since 1998.  The SAM Team has collectively 500+ years of experience dealing with Retail Technology.  Headquarter in Greenville, South Carolina, SAM Group is a Toshiba Diamond Business Partner and works will all major systems vendors to bring solutions to our customers.  Read more at: