Netop opens WebConnect beta test to customersApril 15, 2014
Current Netop Remote Control customers are invited to be the first to see the new version of WebConnect. WebConnect is a connection service that allows Netop users to reach any machine across the internet - even those on unmanaged networks. With WebConnect, support teams can use Netop applications to support customers without reconfiguring firewalls or compromising security.
Netop WebConnect 2.0 provides enhanced security, faster connectivity and the ability to capture real-time data from devices. For technical service teams this means faster first call resolution times and improved ability to support out-of-network end users. WebConnect's outbound, web-friendly communication allows support agents to access target devices wherever they are located without reconfiguring firewalls.
Current Netop customers can sign up to be beta testers of WebConnect 2.0 at: http://www2.netop.com/webconnect2. Please contact your Netop representative for additional information on WebConnect and our testing programs.
Netop develops and sells market leading software solutions that enable swift, secure and seamless transfer of video, screens, sounds and data between two or more computers. The company has two business areas: Customer Service and Education.
Used by half of the Fortune 100, Netop’s customer service solutions, including secure remote access and live chat, help businesses provide better customer service, reduce support costs and meet security and compliance standards. In Education, Netop is the world leader in classroom management software, helping teachers in 75 countries make teaching with technology easier and more effective.
Headquartered in Denmark, Netop has offices in the United States, Great Britain, China, Romania and Switzerland. The company sells its solutions to public and private clients in more than 80 countries. Read more at: www.netop.com.