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Netop Expands Multi-Factor Authentication Options with Latest Release of Netop Remote Control

June 3, 2014

New release enhances security and adds options for financial, retail and other PCI-compliant tech support teams and trusted vendors

Portland, Oregon  Netop – the world leader in trusted, secure remote control software – today announced the release of a new version of their flagship remote support product, Netop Remote Control. The new release features enhanced multi-factor authentication options to give both tech support teams and vendors greater flexibility while continuing to exceed PCI DSS compliance standards.

Expanded multi-factor authentication options in the new release of Netop Remote Control make it more secure and flexible than ever. With version 11.6, Netop Remote Control adds support for Windows Azure multi-factor authentication and allows authentication via SMS tokens, soft tokens and challenge-based tokens.  With multi-factor authentication, organizations reduce risk and ensure compliance with PCI DSS. The wide range of authentication options available in the latest release of Netop Remote Control allows both large and mid-sized retailers to take advantage of Netop’s robust security and feature set as well as lower-cost multi-factor authentication methods.

“Netop has been the solution of choice for secure remote support and vendor access for the world’s largest retailers for over 30 years,” said Kurt Bager, CEO of Netop. “By expanding the multi-factor authentication options in Netop Remote Control, we are making it easier for all PCI DSS-compliant organizations to provide efficient support and secure vendor access with secure, compliant remote control software.”

Netop Remote Control not only enhances multi-factor authentication by including support of Windows Azure, it also extends RADIUS (Remote Authentication Dial-In User Service) support. In addition, it includes Screen Transfer speed improvements of up to 50% for faster call resolution and improved end-user support.

Netop Remote Control 11.6 is available for direct trial download from Netop and select Netop partners. Netop users with a current Netop Advantage subscription are eligible for free upgrades. Any Netop users with questions regarding their current Netop Advantage status can contact Netop for license and renewal information.

About Netop

Netop develops and sells market leading software solutions that enable swift, secure and seamless transfer of video, screens, sounds and data between two or more computers. The company has two business areas: Customer Service and Education. Used by half of the Fortune 100, Netop’s customer service solutions, including secure remote access and live chat, help businesses provide better customer service, reduce support costs and meet security and compliance standards. In Education, Netop is the world leader in classroom management software, helping teachers in 75 countries make teaching with technology easier and more effective. Headquartered in Denmark, Netop has offices in the United States, Great Britain, China, Romania and Switzerland. The company sells its solutions to public and private clients in more than 80 countries. Read more at: