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Hospitals in North Denmark Region Improve Continuity of Care

February 12, 2013

As part of streamlining, the North Denmark Region has recently implemented a solution that ensures continuity of care through and beyond the region. The agreement encompasses 13,500 IT licenses. The goal is greater patient safety, better service and fewer unnecessary costs.

COPENHAGEN – As part of their IT strategy, the North Denmark Region has implemented a solution encompassing 13,500 licenses from the Danish IT company Netop Solutions A / S. The solution supports the region's employees, which strengthens the region's ability to create continuity of care across systems and distances. The licenses provide a collection of IT tools for remote access and remote support in one consolidated solution.

Now the Region uses a centrally controlled system to solve all remote access and remote support related tasks in the Region. "The goal with this new solution is higher patient security, better service and fewer unnecessary costs. Leveraging our IT more efficiently and moving away from inefficient work processes and varying security controls takes us a big step closer to that goal, "said Klaus Larsen, IT Operations and Support Manager in the North Denmark Region. “With the solution from Netop, we get a system that creates value for the Region right here and now - for example safe and effective support for users outside the region's network. In short we are now ensuring that the focus is on citizens and patients”.

The supplier, Netop, was chosen because the company has over 30 years of experience in development of remote support tools. Netop Remote Control is the most scalable and secure solution available for remote control. Netop’s software meets the most stringent requirements of all major remote access security standards, such as PCI, HIPAA and FIPS and with integrated tools for secure management and auditing, Netop helps companies prevent security breaches and data loss, improve efficiencies and achieve a return on investment within 12 to 18 months.

With Netop's flexible licensing model a public institution can easily adapt its purchases to fit into the consolidation strategy and security needs. At the same time, it is easy to budget and manage, as the cost will be known for a long time ahead.

"Our product is characterized by being tested and having a high degree of security, and I think that has been crucial for the North Denmark Region. We look forward to our future cooperation, and to contributing to the Region and its citizens. But most of all I look forward to the visible change the solution will make for the Region and the citizens", said Kurt Bager, CEO, Netop Solutions A/S.


About The North Denmark Region
The North Denmark Region is one of five regions in Denmark. With its 578,839 citizens, the region is the smallest in population. The North Denmark Region is responsible for three main tasks: Health Care, Regional Development and Social Services and Special Education. The Health Care Sector is the main task for The North Denmark Region. Over 90% of the budget is located in this area. All regions in Denmark are in charge of the main aspects of the Health Care Sector, which includes: Hospitals, Psychiatry and Primary Sector. Read more at:

About Netop Solutions A/S
Netop develops and sells market leading software solutions that enable swift, secure and seamless transfer of video, screens, sounds and data between two or more computers. The company has two business areas: Customer Service and Education.

Used by half of the Fortune 100, Netop’s customer service solutions, including secure remote access and live chat, help businesses provide better customer service, reduce support costs and meet security and compliance standards. In Education, Netop is the world leader in classroom management software, helping teachers in 75 countries make teaching with technology easier and more effective.

Headquartered in Denmark, Netop has offices in the United States, Great Britain, China, Romania and Switzerland. The company sells its solutions to public and private clients in more than 80 countries. Netop Solutions A/S shares are listed on the Copenhagen Stock Exchange OMX.