Overview

Customer Service

Technical Support

Knowledge Base

Resources

Downloads

Product Feedback

Live Guide Free Trial Request

.
Customer and Technical Support

Vision6 Teach-Pad Technical Support

Vision6 Teach-Pad Product Photo

The Vision6 Teach-Pad is the unique hardware device that puts the essential features of Vision6 classroom management at your fingertips.

Learn more about the Vision6 Teach-Pad

Online technical support resources for Vision6 Teach-Pad on this page include information on software releases, compatibility with older versions and product documentation. There are also links to the Knowledge Base. To contact Netop technical support, please start by filling in our online support request form.

 

Technical support resources

Knowledge Base

Netop is in the process of porting content about the Vision6 Teach-Pad from the GenevaLogic Knowledge Base into the Netop Knowledge Base. At present, please continue to check the GenevaLogic Knowledge Base for information on the Teach-Pad

 

Latest software releases

All software required for use of the Vision6 Teach-Pad is provided with your installation of Vision6 classroom management software.  You can access the latest release of Vision6 via the following link.

 

Compatibility with older versions of Vision6

The Vision6 Teach-Pad is compatible with all recent versions of Vision6 and Surf-Lock. If you are using an old version of Vision6, prior to version 6.1.3, see the table below for information on compatibility and upgrading. If you are using a version of Vision prior to version 6.7, when Surf-Lock was incorporated with Vision, then you should also check that you are using Surf-Lock version 2.0.1 or higher. If you have an older version of either product, check the chart below for compatibility and upgrade requirements.

Vision version currently installed

Surf-Lock version currently installed

Teacher computer action required

Student computer action required

Version 6.7 or higher

Automatically installed with version 6.7 or higher versions of Vision

None

None

Version 6.1.3 or higher

Version 2.0.1

None

None

Version 6.1, 6.1.1 or 6.1.2

Version 2.0

Upgrade to latest version of Vision or install Teach-Pad patch.

None

Version 6.0 or older

Version 1.2 or older

Upgrade to latest version of Vision 

Upgrade to latest version of Vision

 

Vision6 Teach-Pad Documentation

You may also wish to consult the documentation for Vision classroom management software. Note: The Vision Teach-Pad is an optional hardware device that works with Netop's Vision6 classroom management software. Vision6 must be installed and functioning in the classroom in order to use the Vision6 Teach-Pad. The Surf-Lock plug-in for Vision6 must also be installed and activated in order to use the Surf-Lock function on the Vision6 Teach-Pad.

Vision6 Documentation

Vision6 Surf-Lock Documentation

Technical Support Form

Required fields are marked with an asterisk (*). All other fields are optional.

There are one or more errors in your submission. Please check the following fields and resubmit.
yes
no
Enter your school's zip code to update the school / district list below. If your school is not listed, please enter the name in the "other" field below.