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Netop Remote Control video
Customer and Technical Support

Netop Remote Control Technical Support

Netop Remote Control Box Shot

Netop Remote Control is the secure remote management and support software that enables your tech support team to provide complex remote maintenance and user support across Windows, Mac, Linux, Solaris and OS/2 platforms without jeopardizing organizational security.

Learn more about Netop Remote Control

Online technical support resources for Netop Remote Control include information on latest releases and product documentation. There are also links to product registration and to the Netop Knowledge Base. To contact Netop technical support, please start by filling in our online support request form.

Netop Remote Control upgrade policy

Netop encourages customers to stay current with the latest version of Netop Remote Control. Upgrades and technical support are free for customers who have purchased Netop Remote Control within the last year, or who have a current Netop Advantage annual support and upgrade policy.

Customers using an older version of Netop Remote Control may purchase an upgrade to the latest version at the upgrade price, as long as that version has not been terminated by Netop. Currently versions 9.21 and higher of Netop Remote Control are eligible for upgrades.

Version 9.10, and all older versions of Netop Remote Control have been terminated, and are not eligible for technical support or upgrade pricing. To upgrade a terminated version you will need to purchase a new license for Netop Remote Control.

Click here to learn more about the Netop upgrade policies.

Please contact Netop customer service or your local Netop partner if you need information on your current Netop product status or to purchase an upgrade.

 

Technical Support Form

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