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Netop Vision6 Technical Support

Netop Vision6 Box Shot

Netop Vision6 is the popular classroom management software that makes teaching with computers easy and effective. In January 2011, Netop introduced Vision7, the next generation of Vision, which is now available.

Learn more about Netop Vision7

Go to the technical support page for Vision7

Online technical support resources for Netop Vision6 on this page include information on latest releases and release history and product documentation. There are also links to training and to the Knowledge Base. To contact Netop technical support, please start by filling in our online support request form.

Latest release

Version 7.00 of Vision (build 6839) was released to production January 12, 2011, in English only. Local language versions will be available in February.

License keys:  No license key is required to use the 30-day trial version of Vision7. Existing Vision6 customers will need new license keys in order to use Vision7. Customers with current Netop Advantage upgrade and support policies should receive their new license keys between January 12-14, 2011. For information on purchasing an upgrade to Vision7 please contact Netop customer service or your local Netop partner. 

Previous release

Version 6.9.1 of Vision6 was released June 7, 2010, and included support for Windows 64-bit operating systems as well as fixes to a number of issues reported by customers. See the release notes for details. Customers who are not yet ready to upgrade to Vision7 may continue to use this release of Vision6.

 

Netop Vision upgrade policy

Netop encourages customers to stay current with the latest version of Vision. Upgrades and technical support are free for customers who have purchased Vision within the last year, or who have a current Netop Advantage annual support and upgrade policy.

Customers using an older version of Vision may purchase an upgrade to the latest version at the upgrade price, as long as that version has not been terminated by Netop. Currently versions 6.5, 6.7, 6.8 and 6.9 of Vision are eligible for upgrades.

Version 6.0, and all older versions of Vision (and MasterEye) have been terminated, and are not eligible for technical support or upgrade pricing. To upgrade a terminated version you will need to purchase a new license for Vision6.

Click here to learn more about the Netop upgrade policies.

Please contact Netop customer service or your local Netop partner if you need information on your current Netop product status or to purchase an upgrade.

Online training courses for Vision6 classroom management software

Vision6 classroom management essentials

Introduce classroom management software to all the educators in your school! This seminar is ideal for teachers who are new to Vision. Attendees will come away from this one-hour, recorded session confident in their abilities to manage the technology in their classrooms. Topics include exploring the dashboard, using Vision's basic features effectively and using Vision's live supervision feature to monitor the classroom.
> view this training seminar now

Surf-Lock2 and App-Control essentials

Learn how to use Surf-Lock2 to manage web surfing and keep your students safe on the Internet. Create and apply site lists to allow only teacher-approved web sites and share your favorite site lists with other educators. Attendees will learn how to use App-Control to open web sites and applications on all student computer simultaneously and share documents using both standard and kiosk modes. Upon completion of this one-hour, recorded seminar, attendees will be able to combine the features of Vision, Surf-Lock and App-Control to better manage classroom technology and guide student learning on computers.
> view this training seminar now

 

Vision6 Documentation

Documentation in other languages can be found at the following links:

Documentation in French          Documentation in German           Documentation in Italian

Knowledge Base

Information on Vision6 and Vision7 is now available in the new Netop Knowledge Base.  Here you will find articles with answers to common technical support questions, as well as manuals and documentation for Vision6. 

Technical Support Form

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