Overview
Netop Advantage
Customer Service
Technical Support
Knowledge Base
Resources
Downloads
Product Feedback
Support Overview
Netop provides tools for you to help others, whether you are a technical support specialist solving customers' computer issues with Netop Remote Control or a teacher guiding students through a research project using Netop Vision6. When it is you that needs help, Netop offers a wide range of options including 24/7 access to user manuals and Knowledge Base solutions, video tutorials on certain products and phone support from experienced professionals.
Behind the scenes or on the phone, our support team is dedicated to making sure our solutions are working for you.
Support options
Customer service
The customer service section is the place to go for non-technical issues.
- Product registration
- Account help
- Pre-sales questions
- Netop.com user profile & preferences
- Support plan options
- Netop's commitment to you
Technical support
Looking for help installing or using a product? This is the place. Simply go to this section and select the product for which you need assistance to see documents and specific support contact information.
Knowledge base
During the consolidation process following the acquisition of GenevaLogic, we are providing access to both original knowledge base systems.
Resources
At Netop, we offer numerous tools you need to get the most value out of our solutions. Every Netop product has documentation that you can download, print and read at your convenience and some products have training and tutorial videos to help you get up-to-speed quickly.
Downloads
Find free trials of Netop products as well as full versions, additional language and operating system options, software updates and patches, and doumentation for smooth installation and operation of the products.
Product feedback
Let us know what you think about our products. We love hearing positive comments but we need to know what bothers you as well.