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Tip #2: Manage computers across the district from your desk
Budget cuts have schools across the country reeling. If you're scrambling trying to figure out how to get more done with fewer resources, read on to learn how school IT administrators just like you are saving money and time by using a single remote control solution to manage IT resources district-wide.
- Remotely access any computer in the district, regardless of firewalls
- Resolve technical issues while class is in session, without disruption
- Automate routine, scheduled tasks with simple scripting to save time
This tip for school IT administrators explains what to look for in a remote control solution and shows you how using cost-effective remote control software, such as Netop Remote Control, can help save time and accomplish more with less.
Problem: Computer downtime decreases student time on task
IT administrators often tell us that they're expected to be everywhere at once. When a computer crashes in the middle school at the same time a request for assistance is received from the high school, it becomes difficult to determine who should receive technical assistance first, and often involves commuting to each site to help. Since you can't be everywhere at once, at least one teacher is stuck waiting. Well, tell them to wait no more.
Solution: Manage computers across the district from your desk
By implementing a remote control solution, you can provide technical assistance for multiple teachers at once, right from your desk. With one tool to manage Macs or PCs, regardless of operating system or firewalls, you can assist computer users across the district. Avoid classroom disruption by remotely resolving a technical issue on a student machine while the student continues to work.
What to look for in remote control software
•Cross-platform capabilities: Cross-platform support is essential to a remote control solution. In order to resolve technical issues from your desk, you want to be able to access any computer in the district, regardless of operating system or firewall configuration. Look for a solution with strong cross-platform support.
•Automation of routine tasks: Your remote control solution should be able to automate scheduled tasks. You should be able to schedule new roll-outs of updates and upgrades, as well as automate a scan to check the health of the computers you're responsible for managing.
•Track activity history: Make sure your remote control solution documents activity history so you know (and can share!) who did what to a school computer at any given time.
•Active Directory integration: Your remote control software of choice should include Active Directory integration, both for ease-of-use and to provide enterprise-wide views of the entire directory.
Security Matters: Authenticate, differentiate, document
Even if your school is already using a solution to remotely access computers, you may still be leaving your network vulnerable to security breaches. The next time you evaluate security, consider three areas to determine risk: secure authentication, access differentiation and session documentation.
Netop Remote Control is the most comprehensive, flexible and secure remote control solution available.
Cost-saving approach: Combine remote control with classroom management software
If your school already uses Netop School to manage classroom computers, you're halfway there! Computers with Netop School installed are also Netop Remote Control hosts. Simply purchase and install Netop Remote Control licenses for the IT staff in your district and start managing technical issues across the district from a central location.
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