Windows is the most widespread operating system in the world. With over 90% of the market share in personal computers worldwide, it’s best-known for its desktops, laptops and servers - but it’s also a big player behind the scenes. Hundreds of millions of devices run on Windows: handheld, mobile, point-of-sale, etc.
Netop Remote Control is compatible with nearly every version of Windows to date, including unattended systems and mobile devices, on both sides of the remote support session.
Netop Remote Control now fully supports Windows 8 and Windows Server 2012. Both versions represent significant changes to Microsoft’s operating system, complete with a new Start screen featuring a grid of dynamically updating tiles to represent applications.
For a complete list of Windows operating systems and versions supported by Netop, refer to the table below.
Windows System Requirements
Current Platform Versions
Platform: 32-bit and 64-bit
Windows 8, 7 Starter, Home Premium, Professional, Ultimate, Enterprise (SP 0, 1)
Windows Vista Home Premium, Basic, Business, Ultimate (SP 0, 1, 2)
Windows Server 2008 R2 Foundation, Standard, Enterprise, Datacenter (SP 0, 1)
Windows Server 2012, 2008 Web, Standard, Enterprise, Datacenter (SP 0, 1)
Windows Server 2003 Standard, Enterprise, Web Edition, TS (SP 0, 1), SR2, SP3
Windows XP Professional, Tablet PC, Home Edition (SP 0, 1, 2, 3)
Legacy Platform Versions
Windows 2000 Server, Advanced Server (SP 0, 1, 2, 3, 4) *
Windows 2000 Terminal Services (SP 0, 1, 2, 3, 4) *
Windows 2000 Professional (SP 0, 1, 2, 3, 4) *
Windows NT 4.0 Terminal Server (SP4) **
Windows NT Server 4.0 (SP4, 5, 6, 6a) **
Windows NT Workstation 4.0 (SP4, 5, 6, 6a) **
Windows ME **
Windows 98 **
Windows 95 **
* Operating system requires Netop Remote Control version 9.52
** Operating system requires Netop Remote Control version 9.1
For more information, visit our KnowledgeBase
Intel or compatible
Guest: OS requirement plus additional 32 MB
Other modules: OS requirement plus additional 32 MB
Guest and Host each requires less than 30 MB
TCP/IP (IPv4): Winsock 1.1 or compatible.
TCP/IP (IPv6): Winsock 2.0 or compatible (Windows 2003 and XP)
IPX: Microsoft NWLink or Novell IPX.
NetBIOS: IBM, Microsoft, Novell or compatible NetBIOS.
Windows modem: TAPI version 1.4 or compatible.
Digital modem: Modem supporting the AT command set.
Analog modem: Modem supporting the AT command set.
ISDN/CAPI: ISDN adapter with a CAPI 2.0 driver.
Infrared: Windows Server 2003, XP, 2000 or 98 with IrDA enabled.
Netop Security Server uses ODBC for communication with databases. Supported databases must be SQL92 Standard compliant.
RSA SecurID® ACE/Server 5.2.
RSA SecurID® ACE/Agent 5.5 or later
MSI required 2.0
For more information on platforms and versions, visit our KnowledgeBase.