Global, Consolidated Connectivity

Netop Remote Control gives you flexible access across platforms, devices and network segment from a single, secure solution.

One solution. All devices.

Maintaining multiple remote access paths is costly and increases your network vulnerability.  Netop Remote Control allows you to consolidate access with one solution for supporting devices and end users across your network and across the Internet.  Customizable security credentials and multi-factor authentication give you a single tool for internal and third-party access; our broad platform support ensures fast, flexible access from a single interface.  Netop Remote Control is the one tool that rules them all.

Flexible, Modular Connectivity

Cross-platform support, including Windows, Linux, Mac and Android

Support for embedded operating systems

Gateway connections across network segments

Self-hosted or cloud-based Internet connectivity through Netop's secure communication protocol

 

 

Centralized management of individual and group roles and permissions

Multiple options for multi-factor authentication, including Microsoft Azure

Simplify maintenance and reduce network vulnerability by consolidating support with a single solution

Secure tunnels into unattended devices

 

Multi-platform Support

  • Windows

    Netop remote access software is compatible with nearly every version of Windows released to date - including versions used on unattended systems and mobile devices.

    Platform
    32-bit and 64-bit

    Operating System
    Windows 95*, 98*, ME*, XP, Vista, 7, 8.x, and 10 (All Service Packs)
    Windows NT*, NT 4.x*, 2000**, Server 2003-2012 R2 (All Service Packs)

    * NT/ME and older requires Netop Remote Control 9.1
    ** Windows 2000 requires Netop Remote Control 9.52

    Processor
    Intel or compatible

    RAM
    Guest & other modules: 32 MB

    Disk Space
    Guest and Host: 30 MB

    Communications
    TCP/IP (IPv4): Winsock 1.1 or compatible
    TCP/IP (IPv6): Winsock 2.0 or compatible (Windows 2003 and XP)
    IPX: Microsoft NWLink or Novell IPX
    NetBIOS: IBM, Microsoft, Novell or compatible NetBIOS
    Windows modem: TAPI version 1.4 or compatible
    Digital modem: Modem supporting the AT command set
    Analog modem: Modem supporting the AT command set
    ISDN/CAPI: ISDN adapter with a CAPI 2.0 driver
    Infrared: Windows Server 2003, XP, 2000 or 98 with IrDA enabled

    Database
    Netop Security Server uses ODBC for communication with databases. Supported databases must be SQL92 Standard compliant

    Security
    RSA SecurID® ACE/Server 5.2
    RSA SecurID® ACE/Agent 5.5 or later

    Windows Installer
    MSI required 2.0

  • Linux

    Netop supports a broad range of Linux servers and devices - including unattended systems.

    Platform
    32-bit and 64-bit

    Operating System
    RedHat Enterprise Desktop and Server 5.x, 6.x, 7.x with X.org Server
    SUSE Enterprise Desktop and Server 11 (SP 0, 1) with X.org Server and SUSE Enterprise Server 12
    OpenSUSE 11.4 and 12.1
    CentOS 5.x, 6.x, 7.x with X.org Server
    Ubuntu Desktop and Server 10.04, 12.04, 14.04, 16.04 with X.org Server
    Red Hat Enterprise Linux 7, 3.0 AS, ES or WS with XFree86 server *
    Red Hat 9.0, 8.0, 7.x with XFree86 server *
    Fedora Core I, II and III with XFree86 server *
    Mandrake 10.0 with XFree86 server *
    SUSE 9.1, 9.0, 8.2, 8.1, 8.0 with XFree86 server *

    * Operating system requires Netop Remote Control version 9.0

    Processor
    Intel or compatible

    RAM
    64 MB (128 MB recommended)

    Disk Space
    30 MB

    Video
    Any supported by X.org Server

    Display Manager
    KDM or GDM

    Desktop
    KDE or Gnome

    Communications
    TCP/IP (TCP): As supported by the operating system
    TCP/IP (UDP): As supported by the operating system (Host only)
    HTTP: As supported by the operating system (Host only)
    WebConnect: HTTP and/or TCP as defined by your WebConnect service

  • Android

    Netop supports a broad range of  Android devices and has been optimized for use with Samsung devices.

    Remote Control, file transfer, chat and inventory

    Samsung devices running Android 4.0 or later, including Android 5.0 (Lollipop)
    Sony devices running Android 2.3 or later, from Xperia S onward
    LG devices.

    Screen transfer, file transfer, chat and inventory

    Other devices running Android 2.3 or later. For screen transfer, Android version should be 5.0 or above.

    Communication

    WebConnect, TCP/IP and UDP.

  • Mac OS X

    Platform
    32-bit and 64-bit

    Operating Systems
    Mac OS X version 10.5-10.12 (Sierra)

    Processor
    Intel

    Disk Space
    Guest and Host each require 30 MB

    Video
    Any supported by Mac OS X

    Communications
    TCP/IP (TCP): As supported by the operating system
    TCP/IP (UDP): As supported by the operating system (Host only)
    HTTP: As supported by the operating system (Host only)
    WebConnect: HTTP and/or TCP as defined by your WebConnect service

  • Apple iOS

    Version
    iOS 5.0 or later

    Devices
    iPhone: 3GS and later
    iPad: all models
    iPod Touch: generation 3 and later

     

    Communications
    Wi-Fi and 3G/4G connectivity

    To remotely access and control a Windows machine using the app, target devices must be running Netop Remote Control Host version 10 or later. If connecting over the Internet, customers must have a self-hosted, or a Netop-hosted, version of the WebConnect 1.x module.

  • Toshiba 4690

    Using Netop within a 4690 Controller environment requires the following software components:

    • The Netop Host, which is installed on the 4690 Controller and is required as part of the 4690 extension creation and deployment process as instructed by Toshiba
    • The Netop Guest which is installed on the machine used by the person requiring remote control to the 4690 Controller, i.e. Support Representative or Store Manager
    • The Netop Security Server which provides centralized access control for your Netop Remote Control environment

    Netop Remote Control is available for Toshiba 4690 Controllers V6R4, CSD Level 0D10 and later, running version 6.4 or later.

     

     

Consolidated Connectivity

Netop Remote Control enables consolidated connectivity - across platforms, network segments and communication protocols. By consolidating their remote support with one solution, Netop customers decrease the overall cost and security risk of keeping multiple solutions current.