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All Products
“Netop Live has increased our service efficiency by min. 100%, as we can manage an average of 5-6 chats in the time that it takes to conduct one telephone conversation.”
Strengthen the dialogue between your organization and Web site visitors with Netop Live Guide.
Netop Live Guide
Rich Media Chat for Your Web Site
Give visitors to your Web site access to your best product experts, instantly, with Netop Live Guide. Answer questions, help customers navigate your site and quickly explain product features and options. Provide sales prospects the confidence to make buying decisions by giving them the information they need, when they need it.
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Increased online sales
Studies show that customers are far more likely to choose your company and return to your Web site if you provide the best online service.
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Instant customer support
Instant access to an advisor on your Web site will put your company ahead of the competition.
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Reduced operating costs
When your customer service representatives have instant access to your customers they increase conversion rates and lower service costs.
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Easy integration
You can easily and quickly integrate Netop Live Guide on your Web site. The solution can be customized to suit your layout and corporate branding.
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Hosted ASP
Netop Live Guide is a hosted solution. We do the work on our dedicated Netop servers so you don’t have to!
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Any platform
The solution is based on the pervasive Adobe Flash Player. No downloads are necessary. Any customer can reach you easily using Netop Live Guide.