Support for NetOp Products

To request technical support, please fill out the form below, ensuring you do not leave any fields blank. Remember to give a detailed description of your technical problem - Only one technical issue per report.


 


Personal Details

: *

: *

Country: *

:

: *

Technical Details

Product: *

Module: *

Version Details

Product Version: * Click for screenshot

Serial Number: *   Click for screenshot

Build Number: *    Click for screenshot

Host/Student Operating System: *   Service Pack: *
Guest/Teacher Operating System: *     Service Pack: *

Problem details

: *

Communication Protocol: *

(more detailed information to explain problem - in English, please): *
 

May we (Netop Support) Remote Control your PC during a support call if required?
We will use the Netop On Demand Client, which does not require any installation or configuration on your system.
An On Demand Remote Control session will always require your permission and a one-time-use Service Ticket issued by Netop Support.

How to replicate the error (in English, please): *
 

* required           Download/print Support form