Insights

NetOp On Demand Remote Control is a new breed of remote support that is being rapidly adopted in help desk centers. It provides the next best thing to being there in person, letting technical support staff and helpdesk employees virtually sit next to their customers, see what’s on their screens, and take over their desktops. NetOp On Demand Remote Control makes it easy to set up a connection to a helpdesk center, no matter how endusers’ computers are connected to the Internet and regardless of the hardware they are using.

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