Nokian Tyres

NetOp Remote Control Simplifies IT Infrastructure Management at Nokian Tyres, Russia.

Nokian Tyres knows the value of speed and reliability when it comes to manufacturing tyres for northern conditions. These same values were important when the company had to choose an IT management system. They decided on NetOp Remote Control – one of the fastest and most reliable remote control products on the market.

Nokian Tyres is the largest tyre manufacturer in the Nordic countries and one of the most profitable companies in its industry worldwide. The company develops and manufactures summer and winter tyres for cars, and tyres for a range of heavy machinery. It is also the biggest re-treading materials manufacturer and the biggest re-treader in the Nordic countries. In addition, Nokian Tyres runs the Vianor tyre chain with 197 outlets across Finland, Sweden, Norway, Estonia, Latvia, and Russia.

Key markets for the company include the Nordic countries, Russia, North America, Eastern Europe, and Alpine areas; all countries with demanding driving conditions caused by changing seasons or other reasons. The company’s main manufacturing unit is located in Finland and has recently launched a second factory in Russia. Nokian has a strong focus on the Russian market; currently the company has four offices in Saint-Petersburg and one in Moscow.

In a country that is one of the world leaders in IT, it is particularly important for Nokian to have a good IT infrastructure. However, IT-infrastructure management in distributed offices is not an easy task because each failure and downtime leads to significant losses. These circumstances prompted the search for a fast and convenient tool to enable remote control support by specialists in the IT department at Nokian’s Russian office.

IT at Nokian Tyres is based mostly on Microsoft Windows (XP for workstations and 2003 for servers) so the first solution to the problem was Remote Assistance (which is supplied as part of Microsoft Windows). However, later Nokian Tyres evaluated NetOp Remote Control and the IT-managers much preferred Danware’s product, for its flexibility, simplicity in usage, and speed of information transfer.

Implementing NetOp Remote Control in Nokian Tyre’s Russian divisions was problem-free: although version 8.0 contains a large number of different features, its installation remains simple and very fast, just like the first versions that were introduced on the market in the early 1990s.

Today, NetOp Remote Control is the everyday tool to manage over 200 computers in five different company divisions in Russia.

After the implementation of NetOp Remote Control, the IT managers at Nokian are very satisfied that the goal to make the software and hardware maintenance process simpler and more convenient, as well as to lower costs for IT management, was reached. NetOp Remote Control continues to enable fast and reliable IT support of all distributed offices of Nokian Tyres in Russia.