Live Guide Manuals & Guides
Netop supplies manuals and documentation to assist in your live chat implementation. When beginning a trial or implementation, start by reading the System Administrator's Guide, or watching the training video. Share the Operator's Guide with anyone who will be handling customer chat sessions. Additional information is available below for more advanced implementations.
Netop Live Guide System Administrator's Guide
Netop Live Guide Operator's Guide
Netop Live Guide: Set Up and Test Proactive Chat
Technical Brief: Enabling Quality of Service to Optimize Performance EU-server
Technical Brief: Enabling Quality of Service to Optimize Performance US-server

