Live Guide Case Studies and Whitepapers
Learn how live chat software can help your business increase online sales, reduce service costs and improve customer satisfaction in case studies showing the actual results achieved by companies who have implemented Netop Live Guide as their live chat solution. Whether your business is large or small, live chat can make a difference to your bottom line. Learn more in these case studies and whitepapers.
Nykredit is the largest provider of mortgage credit in Denmark. Nykredit has made video chat an integral part of their online banking customer service and technical support efforts. Read More>
Axonom, a leading provider of enterprise-level CRM solutions, uses Live Guide to engage visitors to their website. But for Axonom, live chat not only increases site conversions, it also enhances their visitors' experiences. Read More>
ITSRx, a specialty Internet pharmacy in the US, provides personal assistance with Live Guide. Anyone visiting the ITSRx Web site can click on a live chat link to ask questions, in real time, to one of the company’s customer service representatives. Read More>
Apollo Travel, one of the largest tour operators in Scandinavia, set out to take their customer experience to a new level by giving online customers the ability to chat live with a travel agent directly on the company website. Read More>
SAS services over 100 destinations in more than 33 countries.
SAS implemented chat and experienced an immediate effect: a 100% increase in service efficiency, faster response times and more satisfied customers. Read More>
Post Danmark A/S can trace its history as far back as 1624 and provides reliable, fast and inexpensive mail transport in Denmark and abroad.
Danes are the undisputed most digitalized people in Europe, but the post still needs to be delivered to both private and corporate customers. In order to provide excellent service and stay current with innovations in technology, Post Danmark is constantly seeking new ways to optimize its operations. Read More>
