Live Chat Resource Center

Everything you need for a successful Live Guide online chat implementation

Technical support

Information on recent releases and service windows, plus direct access to the Netop Live Guide technical support team for your questions.
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Manuals & guides

Training manuals for operators and administrators in PDF form.
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Training videos

Video tutorials to help administrators and operators get started with Netop Live Guide or learn about new features.
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Knowledge base

Find instant answers to the most common questions about Netop Live Guide in our online knowledge base.
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Data sheets & specifications

Get technical specifications, data sheets and brochures in PDF form here
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Developers / SDK

Netop Live Guide readily integrates with other SaaS products - access our developer kit here
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Our Research

Whitepapers, surveys and other resources to help you learn more about live chat, its practical uses and business benefits.
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Our Customers

Learn how other companies use Netop Live Guide to engage customers in these case studies.
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ROI Calculators

See how quickly your investment in online chat will have a positive impact on your bottom line
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Release History

Find previous release announcements of Live Guide.
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Inside Service Blog

Our blog focuses on customer service and technical support issues
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Product Feedback

A short form that will deliver your thoughts and questions directly to our developers
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