Everything you need for a successful Live Guide online chat implementation
Information on recent releases and service windows, plus direct access to the Netop Live Guide technical support team for your questions.
Manuals & guides
Training manuals for operators and administrators in PDF form.
Video tutorials to help administrators and operators get started with Netop Live Guide or learn about new features.
Find instant answers to the most common questions about Netop Live Guide in our online knowledge base.
Data sheets & specifications
Get technical specifications, data sheets and brochures in PDF form here
Developers / SDK
Netop Live Guide readily integrates with other SaaS products - access our developer kit here
Whitepapers, surveys and other resources to help you learn more about live chat, its practical uses and business benefits.
Learn how other companies use Netop Live Guide to engage customers in these case studies.
See how quickly your investment in online chat will have a positive impact on your bottom line
Find previous release announcements of Live Guide.
Inside Service Blog
Our blog focuses on customer service and technical support issues
A short form that will deliver your thoughts and questions directly to our developers