Live Chat for Facebook
Transform social media marketing into engaging customer conversations
It seems like everyone is on Facebook these days. Indeed, research shows that nearly 1.2 billion people visit Facebook every month, and that number is growing every day. Live Guide helps you transform your Facebook page into a social media marketing advantage by establishing a convenient and compelling way to personally interact with customers via live chat.
Live chat for Facebook lets your fans and friends connect – live and in real time – with your sales and support agents with a click of a button. Live Guide is a powerful social media marketing tool and a cost-effective way to expand your reach to new customers on Facebook.
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Best practice
While the social media is expansive and inclusive, it can be impersonal and distant as well. The most successful tactics in social media marketing are ones that move from a transaction-based effort into an interactive conversation. So don’t limit Facebook to a one-way monologue, leverage the social aspects of social media via personal, one-on-one interactions with Live Guide.
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Bottom line benefits
Facebook leads the way in today’s social media, but to take advantage of the benefits of this new medium requires a personal and interactive relationship with your customers. Make that relationship richer and more responsive by adding live chat capability with Live Guide.
- Social media friends and fans can click-to-chat with your sales team
- Once you have established an interest in your product or service, live chat establishes a real-time and personal connection with your customer
- Deliver the right message to our prospects at the right time to nurture them along the buying cycle
- Move beyond traditional marketing tactics to more successfully convert prospects to customers
- Establish a unique method of outreach and deliver person-to-person content that is relevant and of value to your audience
