Interactive Chat Everywhere: Website, Email and Social Media for E-Commerce and Online Customer Service

Learn how to use interactive live chat on your website, in your email campaigns and with social media to reach more customers online, more effectively.

Businesses around the world are using live chat to boost online sales, reduce customer service costs and increase customer satisfaction. Now, new developments in chat technology make it possible to extend chat beyond your web site to online advertising, email marketing, press releases and even social media. Learn how you can use rich media chat to leverage social media, and transform traditional one-way marketing campaigns into interactive conversations that reach more customers.

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Additional white papers and case studies available

By completing the form to the right you'll also gain access to the following informative white papers and case studies:

  • White Paper - Beyond Chat: How to Boost Online Sales with Rich Media Customer Engagement 

  • Case Study - Scandinavian Airlines Sees 100% Increase in Efficiency with Live Chat

  • Case Study - Internet Pharmacy Provides Personal Online Assistance with Live Chat

  • Case Study - International Travel Agency Provides Personal Service Online with Live Chat

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