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Strengthen the dialogue between your organization and Web site visitors with Netop Live Guide, an easy to use flash-based interface with live chat, audio and video, and more.
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Netop Live Guide
Flash-Based Communication on Your Web Site
Netop Live Guide is a unique communication platform that offers easy to use audio and video via the Internet. Now it’s easy to engage in a live, real time dialogue between your organization and visitors on your Web site. Netop Live Guide provides high usability and availability on all major platforms combined with a strong feature set that will allow your company to increase conversion rates, lower service costs, and increase customer satisfaction. Since the product is based on the pervasive Adobe Flash Player you can be assured that the solution will work on any computer. No download or extra hardware is needed.
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Increased online sales
Studies show that customers are far more likely to choose your company and return to your Web site if you provide the best online service.
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Instant customer support
Instant access to an advisor on your Web site will put your company ahead of the competition.
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Reduced operating costs
When your customer service representatives have instant access to your customers they increase conversion rates and lower service costs.
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Easy Integration
You can easily and quickly integrate Netop Live Guide on your Web site. The solution can be customized to suit your layout and corporate branding.
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Hosted ASP
Netop Live Guide is a hosted solution. We do the work so you don’t have to using our dedicated Netop servers.
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Any platform
The solution is based on Adobe Flash Player which has a worldwide ubiquity of more than 98%. Any customer can reach you using Netop Live Guide.