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Copenhagen Police Test Video Chat for Communication between Police and Citizens

Positive results from initial deployment of Netop Live Guide online chat — COPENHAGEN – Citizens across Denmark have taken advantage of their first opportunity to connect with the police through online video chat. On Monday, November 26, officers at Station Bellahøj in Copenhagen used Netop Live Guide chat... More

Netop First to Offer Full Windows 8 Support for Classroom Management Software

Leader in Classroom Management Software Releases New Version with Windows 8 Support — PORTLAND, OREGON – Today, Netop released Windows 8 support for Netop Vision and Netop Vision Pro classroom management software. Version 7.5 provides updated screen-sharing technology and Netop is the first classroom management solution to... More

Netop Remote Control Announces Support for Windows 8 and Windows Server 2012

Leading Remote Access and Control Solution Now Compatible with the Latest Operating System and Software — PORTLAND, OREGON – Netop today announced an update to its Remote Control solution that enables its use with the newly released Windows 8 and Windows Server 2012. This latest version introduces support for new operating systems, extends... More

Netop Releases Updates to Remote Control App for Mobile Support Personnel

Netop Remote Control Mobile 1.1 optimized for iPhone 5 and iOS 6 compatibility, offers Closed User Group licenses for added security — PORTLAND, OREGON – Netop today announced an update to its Remote Control application, Netop Remote Control Mobile for iOS, which improves usability and security for mobile support personnel. The application, available for download from... More

Netop Improves Live Customer Service with Zendesk

Netop Announces Integration of its Live Guide Product with Zendesk’s Cloud-based Customer Service Software — PORTLAND, OREGON - Netop today announced the integration of its Live Guide live chat software with Zendesk, a customer service platform that enables support agents to receive, process, and respond to service requests. This powerful... More

Netop Upgrades Live Chat Software for Seamless Integration with Contact Center and Technical Service Platforms

Real-time APIs, integration modules, and expanded administrator controls included in newest release of Live Guide — PORTLAND, OREGON - Netop today announced the release of Netop Live Guide 5.7.5, a significant upgrade to its live chat solution. Netop Live Guide is live chat software as a service that offers businesses a wide range of personal... More

Netop Introduces iPad Classroom Management

Worldwide Leader in Classroom Management Software Unleashes the Power of the Tablet to Support Instruction — PORTLAND, OREGON - As a rapidly growing number of educators turn to Apple’s iPad to support instruction, Netop today introduced Netop Vision™ Mobile, a new app for iPad classroom management. The worldwide leader in classroom management... More

There’s an App for Secure Remote Support

Netop Announces Netop Remote Control Mobile for iOS – an iPad and iPhone App that Enables Remote System Support While on the Move — PORTLAND, OREGON – Netop today announced the release of Netop Remote Control Mobile for iOS, available as a free app through Apple’s App Store, which allows key support staff and system administrators to extend their reach within the... More

Companies Worldwide Provide Fast, Effective Customer Service Online With Netop Live Guide

New Version of Communication Solution Launches — Chicago – Jan. 13, 2010 – Netop Solutions has launched a new edition of its premier communication solution, Netop Live Guide, which makes it possible to communicate personally via websites with chat, audio and video. Companies and... More

Netop Unveils Improved Online Chat Tools for IT and Customer Service

Live Guide’s expanded administrative options and customer data views target the needs of high-volume customer service teams — Portland, Oregon – Netop released a new version of Live Guide, the online audio, video and text chat solution designed for use by customer service and tech support teams.  With Live Guide, support teams can bring a higher level of... More

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