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Windows 8 Support for Netop MyVision

Netop and Lynxspring Join Forces to Battle Cyber Threats in Building Automation Systems

Companies Announce SecureLYNX, First Cyber-Threat Protection Solution Designed for Building Automation Systems — PORTLAND, OREGON – Netop , a developer of secure remote access software solutions, and Lynxspring , a premier developer and provider of open platform control solutions for building automation, energy management and...More

Copenhagen Police Test Video Chat for Communication between Police and Citizens

Positive results from initial deployment of Netop Live Guide online chat — COPENHAGEN – Citizens across Denmark have taken advantage of their first opportunity to connect with the police through online video chat. On Monday, November 26, officers at Station Bellahøj in Copenhagen used Netop Live Guide...More

Netop First to Offer Full Windows 8 Support for Classroom Management Software

Leader in Classroom Management Software Releases New Version with Windows 8 Support — PORTLAND, OREGON – Today, Netop released Windows 8 support for Netop Vision and Netop Vision Pro classroom management software. Version 7.5 provides updated screen-sharing technology and Netop is the first classroom management solution to...More

Netop Remote Control Announces Support for Windows 8 and Windows Server 2012

Leading Remote Access and Control Solution Now Compatible with the Latest Operating System and Software — PORTLAND, OREGON – Netop today announced an update to its Remote Control solution that enables its use with the newly released Windows 8 and Windows Server 2012. This latest version introduces support for new operating systems,...More

Netop Releases Updates to Remote Control App for Mobile Support Personnel

Netop Remote Control Mobile 1.1 optimized for iPhone 5 and iOS 6 compatibility, offers Closed User Group licenses for added security — PORTLAND, OREGON – Netop today announced an update to its Remote Control application, Netop Remote Control Mobile for iOS, which improves usability and security for mobile support personnel. The application, available for...More

Netop Improves Live Customer Service with Zendesk

Netop Announces Integration of its Live Guide Product with Zendesk’s Cloud-based Customer Service Software  — PORTLAND, OREGON - Netop today announced the integration of its Live Guide live chat software with Zendesk, a customer service platform that enables support agents to receive, process, and respond to service requests. This powerful...More

Netop Upgrades Live Chat Software for Seamless Integration with Contact Center and Technical Service Platforms

Real-time APIs, integration modules, and expanded administrator controls included in newest release of Live Guide — PORTLAND, OREGON - Netop today announced the release of Netop Live Guide 5.7.5, a significant upgrade to its live chat solution. Netop Live Guide is live chat software as a service that offers businesses a wide range of personal...More

Netop Introduces iPad Classroom Management

Worldwide Leader in Classroom Management Software Unleashes the Power of the Tablet to Support Instruction — PORTLAND, OREGON - As a rapidly growing number of educators turn to Apple’s iPad to support instruction, Netop today introduced Netop Vision™ Mobile, a new app for iPad classroom management. The worldwide leader in classroom management...More

There’s an App for Secure Remote Support

Netop Announces Netop Remote Control Mobile for iOS – an iPad and iPhone App that Enables Remote System Support While on the Move — PORTLAND, OREGON – Netop today announced the release of Netop Remote Control Mobile for iOS, available as a free app through Apple’s App Store, which allows key support staff and system administrators to extend their reach within...More

Netop Vision and Vision Pro now available in Russian

Netop Vision Pro is now available in 10 languages — PORTLAND, OREGON - Version 7.3.1 of Netop Vision and Vision Pro, released on June 29th, 2012, adds supports for Russian. Download the latest versionMore

Redwood City Police Department Becomes First in United States to Deploy Live Guide Video Chat

Citizens are able to connect face-to-face with officers online using the latest in video chat technology — REDWOOD CITY, CALIFORNIA - The Redwood City Police Department today announced it is using Netop’s Live Guide video and text chat to allow community members to have real-time, interactive video chats directly with Redwood City police...More

Netop Transforms Live Chat Data into Customer Intelligence

New version of Netop Live Guide provides multiple API access points for integration of valuable customer data with CRM and analytics systems PORTLAND, Ore. – May 7, 2012 – Today, Netop announces a new version of Live Guide, offering...More

Skanska Saves £50,000 Annually with Netop Remote Control

Secure and scalable solution controls up to 100 sites across the UK, saves 1000 miles of travel time every week and aids billion-dollar carbon reduction programme PORTLAND, OREGON – Netop, a pioneer in secure remote access support...More

Are You Being Served - Online? Most British Firms Fail the Online Customer Service Test, Warns Survey

Huge disparity found between the public demand for, and actual availability of, live chat to address customer service issues online LONDON, UK  A survey of more than 2000 consumers and businesses across Britain found that most...More

Netop Adds Remote View and Assistance Capabilities to Live Chat Software

Netop Live Guide 5.6 will help businesses provide premium levels of customer service and engagement. PORTLAND, Ore. – March 28, 2012 – Today, Netop announces the launch of Netop Live Guide 5.6 with new Remote Assistance support...More

Netop to Demo Remote Control Secure Tunnel At DESIGN West 2012

Extended security features, on display at booth 641, designed to help enterprises increase productivity and ensure compliance London, UK – Netop will be in attendance at DESIGN West March 26th-29th in San Jose, California. At the show,...More

Netop Releases Annual Report 2011

Netop Vision Pro now available in five additional languages

First introduced in English, German, French and Spanish, Netop Vision Pro is now also available in Dutch, Italian, Finnish, Swedish and Czech.More

Accurist Makes Time for Online Customers with Live Chat Technology

Premium watch manufacturer selects Netop Live Guide to interact with customers in real-time and drive online sales. London, UK – February 21st 2012 - Accurist, manufacturers of premium-quality British watches for over 65 years, has...More

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