Netop TeachPad Technical Support
The Netop TeachPad is the unique hardware device that puts the essential features of Netop classroom management at your fingertips.
Online technical support resources for the Netop TeachPad on this page include information on software releases, compatibility with classroom management software and product documentation.
Contact technical support
Contact our support team via live chat or by calling toll-free:
Americas: 866-725-7833 or (503) 797-6331
Europe: +45 4590 25 10
Our global support hours are Monday to Friday from 2:00 AM to 6:00 PM (EST), 08:00 - 24:00 (CET) in English. Support is also available in German from 08:00 - 17:00 (CET). You can use the technical support form below to submit a request at any time.
Latest software releases
All software required for use of the Netop TeachPad is provided with your download of Netop Vision classroom management software. Simply download and install the latest version in your classroom, then plug the TeachPad into the USB port on the teacher's computer.
- Download Netop Vision classroom management software
- Get technical support information for Netop Vision
Compatibility with Netop classroom management software
The Netop TeachPad is now compatible with both Netop Vision and Netop School classroom management software. Any TeachPad device (old or new) will work with both Vision and School, provided that the a version of the software is used that supports the TeachPad. All recent versions of Vision support the TeachPad, but only the latest releases of Netop School provide this support. At present support is not provided for the use of the TeachPad with MyVision.
Classroom management software version
Compatible with TeachPad?
Upgrade required to use TeachPad?
version 6.1.3 or higher
version 6.1.3 or older
Upgrade to latest version of Vision
version 6.2 or higher
version 6.1 or older
Upgrade to latest version of School
Upgrade to Netop Vision or Netop School to use the TeachPad
Netop TeachPad Documentation
- Netop TeachPad Data Sheet
- Netop TeachPad Quick Start Guide for Vision6
- Netop TeachPad Quick Start Guide for School6
You may also wish to consult the documentation for Netop Vision or School classroom management software which is available on the technical support page for those products.
Documentation in other languages