Netop School Technical Support
Netop School6 is the premium classroom management software for today's networked classrooms and computer labs, providing powerful tools for lesson preparation, teaching and evaluation in one complete solution.
The next generation of Netop School is here! Meet Netop Vision Pro.
Online technical support resources for Netop School on this page include release notes and upgrade information.
To contact technical support, use the live chat button on this page during business hours, or complete the support request form below. Our global support hours are on business days from 7:00 AM (GMT) to 3:30 PM (PST). Or check the Knowledge Base for 24 x 7 access to technical support information.
Netop School6 - latest release
Version 6.2.3 of Netop School6, released on February 10, 2012, includes enhancements for the classroom mass deployment, resolves the issue with bypassing the web policies and fixes a variety issues reported by our customers.
>Modification notes Netop School version 6.2.3
>Release notes Netop School6 version 6.2
>School6 technical specifications
License keys: This maintenance release is available at no cost to all Netop School customers with version 6.2 or a valid Netop Advantage annual support and upgrade program. If customers have Netop School version 6.2 installed, no new license key is required.
If you have questions about your license, or wish to purchase an upgrade, please contact Netop customer service or your local Netop partner.
Release history: Information on older Netop School releases is available here.
Discontinuation Plan for Netop School
As part of the Vision Pro release, Netop has announced the discontinuation of Netop School.
New and add-on licenses can be purchased through June 30, 2012 and development of the product is limited to bug fixes only. Technical support is available for customers with active Advantage plans through the end of 2013.
> See the detailed timeline for the discontinuation of Netop School
Netop upgrade and support policy
Netop encourages customers to stay current with the latest version of Netop School, which is Vision Pro. Upgrades to Vision Pro and technical support are free for customers who have purchased Netop School within the last year, or who have a current Netop Advantage annual support and upgrade policy.
Customers using an older version of Netop School may purchase an upgrade to Netop Vision Pro, as long as that version has not been terminated by Netop. Currently versions 6.1 and higher of Netop School are eligible for upgrades.
Version 6.0, and all older versions of Netop School have been terminated, and are not eligible for technical support or upgrade pricing. To upgrade a terminated version you will need to purchase a new license for Netop Vision Pro.
Click here to learn more about the Netop upgrade policies.
Please contact Netop customer service or your local Netop partner if you need information on your current Netop product status or to purchase an upgrade.
